Who We Are

About Black Tie Cloud

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One local team for your phones, internet and data

Black Tie Cloud is a South African technology provider for small businesses. We supply business VoIP, fibre and LTE internet, cybersecurity, Microsoft 365 and cloud backup, and web hosting, so you deal with one team instead of five suppliers. Our main office is in Montague Gardens, Cape Town, we have a second office in Morningside, Durban, and we serve customers across South Africa.

Our Story

Why We Started Black Tie Cloud

Too many South African small businesses rely on multiple providers for their telecommunications, internet connectivity, cybersecurity and IT support — often without a reliable backup solution. When something goes wrong, they're left dealing with different suppliers, each pointing fingers at the next. We started Black Tie Cloud to change that by giving businesses one trusted team to call, with real people who understand their setup, take ownership of problems and are there when they need us.

Our founders, Bimz and Pam, bring more than 25 years of combined experience in telecommunications, hosting and IT support, gained while working across various provinces of South Africa. After the pandemic, they recognised that the right cloud solutions, backed by reliable service partners, could make professional IT and communications services more accessible, affordable and manageable for small and medium-sized businesses.

2024

They founded Black Tie Cloud with a clear vision: to simplify technology for businesses by bringing essential services together under one roof.

Since then, we've partnered with leading national and international technology providers and built a dedicated team delivering sales, support and service to clients across South Africa.

25+ Years Combined experience
Bimz & Pam Founders
At Black Tie Cloud, we believe technology should make running a business easier — not more complicated. That's why we focus on reliable solutions, personal service and a single point of contact you can count on.
What We Do

Everything your business runs on, under one roof.

VoIP & PBX

VoIP phone lines, hosted PBX extensions and PBX trunks.

Internet

Fibre, fixed wireless and LTE internet.

Cybersecurity

Endpoint protection, email security and vulnerability scanning.

Backup

Microsoft 365, file and server backup.

Hosting & Web Dev

Managed web hosting and website development.

Who We Work With

Built for businesses and the partners who serve them

Small Businesses & Home Offices

Small businesses and home offices that want dependable communication at a predictable price, in industries such as food chain stores, restaurants, hotels and lodges, fuel stations, car dealerships, attorneys, accountants, finance and loans, professional services, medical practices, schools, shipping and logistics, retail, and more.

Resellers, MSPs & Web Agencies

We also supply resellers, managed service providers and web agencies who want to offer white-label VoIP, connectivity and hosting under their own brand. We are a sister company to Black Tie VoIP, who assist us with purchasing technology and solutions under our own umbrella, while allowing our customers and reseller partners to maintain affordable pricing.

How We Work

Straight pricing, real people, no long-term contracts.

Straight Pricing

Single lines from R60 a month, hosted PBX extensions from R99 and PBX trunks from R250. The price you see is the price you pay.

Pay For What You Use

Calls are billed per second, and VoIP, hosting, backup, security and website plans have no long-term contract.

Quick, Careful Set-Up

Most VoIP accounts are activated within 30 minutes. If you want to keep your number, we handle the porting paperwork, which usually takes 3 to 5 working days with no downtime.

Real People

Phone, email or WhatsApp, Monday to Friday 9am to 5pm and Saturday 9am to 2pm.

The Technology Behind the Service

Built on proven, trusted platforms

Our backup services are powered by Acronis and N-able Cove, our endpoint protection by Acronis Cyber Protect, and our PBX trunks work with Yeastar, Grandstream, Zycoo, Elastix, Vicidial and FreePBX systems. Our KLIK SIP app lets you take business calls on your cell phone.

Company Details

Registered in South Africa

Black Tie Cloud (Pty) Ltd. Registration number 2024/050870/07. Registered in South Africa.

Powered by Black Tie VoIP.